How is Brew priced
By what you use, not by how many contacts you have. Each plan includes a monthly amount of AI credits (what Brew's AI spends making and editing emails) and email sends. There is no limit on contacts or team members, and every plan includes unlimited sending domains.
Is Brew a fully fledged ESP
Yes. Brew sends campaigns and automations from your own domain, keeps your contacts and audiences, handles unsubscribes, bounces, and complaints, and reports deliveries, opens, and clicks. If you'd rather keep sending from Klaviyo, Mailchimp, HubSpot, Braze, or another tool, design in Brew and export the finished emails there.
How do I move from Mailchimp, Klaviyo, Customer.io, or HubSpot
Export your contacts as a CSV and import it into Brew. Columns become contact fields you can filter on, and the import previews who is opted out before it runs. Import your unsubscribe list too, so nobody who opted out elsewhere hears from you again. Bring the emails you already send (HTML, Figma, a screenshot, or a forwarded email) and rebuild your automations in Brew. Verify your sending domain and you can send. We help with all of this on a call if you'd like.
How does Brew learn my brand
Paste your website's URL and Brew reads the site: your logos, colors, fonts, images, and the way you write. It writes what it finds into two brand files, email-design.md and image-style.md, and reads them every time it makes an email. You can edit both files at any time. Brand guidelines you upload take priority over what Brew found on your site.
Can I bring emails I already have
Yes. Paste or upload HTML, MJML, React Email code, or an .eml file, import a frame from Figma, or forward one to [email protected]. These imports are free. You can also recreate an email from a screenshot, which uses AI credits because Brew's AI rebuilds it. Each one becomes an email you can keep editing in Brew.
How does Brew look after deliverability
Every verified domain gets a health score with concrete recommendations, and new domains can ramp up gradually, starting with a share of the audience and adding more each day. You can run inbox placement tests to see where a campaign lands at Gmail, Microsoft, Yahoo, and Apple, and preview how it renders in each email client. Brew is for people who opted in: newsletters, lifecycle, and transactional email. It is not for cold outreach.
Can I manage several brands or clients
Yes. Each brand gets its own brand files, sending domains, contacts, and emails. Team members are free on every plan. Admins manage brands, billing, and members, and you can limit which brands each person can see.
What are AI credits
AI credits pay for what Brew's AI does for you: generating and editing emails, creating images, writing copy, and analyzing performance. One credit is $0.01 of model spend, and an email costs what the model actually used, so a long email or a bigger model costs more than a short one. Importing an email (HTML, a Figma frame, or a forwarded email) and exporting one to another tool are free; recreating an email from a screenshot uses credits, because Brew's AI rebuilds it. Credits reset every month and do not roll over.
What happens if I run out of credits
AI features pause until your credits reset at the start of your next billing cycle, or until you upgrade. Sending has its own monthly allowance, so you can still send the emails you have. If you run out every month, the next plan up is the fix.
Can I change plans at any time
Yes. You can upgrade, downgrade, or cancel at any time. When you upgrade, you get immediate access to your new plan's features. When you downgrade, the change takes effect at the end of your current billing period.